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FAQs

1. WHAT CURRENCY ARE THE PRICES DO I SEE ON THE SITE ?

Depending on your location, prices can be shown in SEK, DKK or EUR.

2. HOW CAN I ORDER ?

Choose your product, select add to cart, then buy it, then put your billing information, name, address, phone number and proceed to buy.

3. WHAT PAYMENT METHOD WE ACCEPT ?

We accept credit cards such as Visa, Mastercard and Amex. We also use Apple Pay, Google Pay, Klarna, Swish and MobilePay.

4. HOW LONG WILL IT TAKE TO RECEIVE MY ORDER ?

Europe: Orders usually ship within 24 Hours from the date orders placed. Your order will arrive approximately 1 – 3 business days after it’s shipped.

5. MAY I GET A TRACKING NUMBER ?

Once the order has shipped, we will email your tracking number and tracking link.

6. ARE YOU AFFILIATED WITH ROLEX, OMEGA OR ANY OTHER BRAND?

Treband.com is an independent entity specializing in the sale of watch straps. We want to clarify that we are not associated with brands like Rolex SA, The Swatch Group Ltd, Omega SA, Breitling SA, Tudor watch SA, Seiko Watch Corporation, Blancpain SA or any other watch brand that might be showed on our website. The intellectual property rights for the trademarks, names, and logos of these watches belong solely to their respective brands.

7. WHERE IS MY ORDER SENT FROM?

All orders are sent from our warehouse in Sweden.

Help & Contact Us

If we have not answered all of your questions in this customer service section, please Contact us:

Trade name: Treband AB

Phone Number: +4631652222

Email: [email protected]

Physical address: Brygghusvägen 23, 423 55 Torslanda Sweden

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