Privacy policy

About Trèband.com/Giallo Media AB, Organization number: 559256-8090

Information about Cookies
According to the law on electronic information, visitors to a website must for privacy reasons be informed that cookies are used. The information in the cookie is possible to use to follow a user’s browsing. Cookie is a small text file that the website you visit requests to save on your computer to provide access to various functions. You can set your browser to automatically deny cookies. More information can be found on the Swedish Post and Telecom Authority’s website.

Personal Data
By shopping at Treband.com/Giallo Media AB, you accept our privacy policy and our processing of your personal data. We care about your personal privacy and do not collect more information than necessary to process your order. We never sell or pass on your information to third parties without legal basis.

Treband.com/Giallo Media AB is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us in order to be able to handle your order and in those cases when you have wished for newsletters or promotional offers – to be able to adapt the marketing to your individual needs.

The information below is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

10.1 What is personal data?
Personal data is any information that can directly or indirectly be associated with a living person.

10.2 What data do we store?
In order to handle your order and answer questions related to your order (customer service), we store your first name and last name, address, phone number, email address, IP address, and purchase history.

Your data is stored as long as we have a legal basis to process your data, for example, to fulfill the agreement between us or to comply with a legal obligation according to, for example, the Accounting Act.

10.3 Legal basis
In connection with a purchase, your personal data is processed to fulfill the agreement with you.

Marketing, promotions, and similar mailings are done after consent from you.

10.4 What data is shared and with what purpose?

10.4.1 Payment provider
When making a purchase, information is shared with our payment provider. What is stored is first name, last name, address, email address, and phone number. If you choose to pay by invoice, the social security number is also stored with the payment provider. The information is stored to be able to complete the purchase and to protect the parties against fraud.

The payment providers (payment services) that we use for private individuals are: Woopayments.

All payments are processed through fully encrypted servers, and no credit card information is stored by Trèband. We offer multiple payment methods including but not limited to credit/debit card, Paypal, Google Pay, Apple Pay, and Klarna.

10.4.2 Shipping company
In order to be able to deliver your orders to the agent to complete our agreement, we must share specific information with the shipping company. What is shared with the shipping company is first name, last name, and address details for delivery. Email address and/or mobile number may also be shared with the shipping company for notification.

The shipping companies we work with are: DB Schenker, Blue water shipping and Postnord.

10.4.3 Newsletter
If you have chosen to subscribe to our newsletter, first name, last name, and email address are shared with our newsletter provider. This is to be able to keep you updated with information and offers for marketing purposes.

We use Brevo for sending newsletters.

10.5 The right to access
You have the right to extract all information that exists about you with us. Extracts are delivered electronically in a readable format.

10.6 Right to correction
You have the right to ask us to update incorrect information or complete information that is deficient.

10.7 The right to be forgotten
You can at any time request that the data concerning you be deleted. There are few exceptions to the right to deletion, such as if it must be retained because we must fulfill a legal obligation (for example according to the Accounting Act).

10.8 Responsible for data protection
Treband.com/Giallo Media AB is responsible for storing and processing personal data in the web store and ensures that the rules are followed.

10.9 How we protect your personal data
We use industry standards such as SSL/TLS and one-way hash algorithms to store, process, and communicate sensitive information such as personal data and passwords in a secure manner.

Changes to the Terms and Conditions
We reserve the right to make changes to the terms at any time. Changes to the terms will be published online on the website. The amended terms are considered accepted in connection with orders or visits to the website.

Dispute and Choice of Law
In the event that a dispute cannot be resolved in consensus with the company’s customer service and the customer, you as a customer can turn to the General Complaints Board, see arn.se. For residents of another EU country than Sweden, complaints can be submitted online via the EU Commission’s platform for dispute resolution, see http://ec.europa.eu/consumers/odr

In the event of a dispute, we follow the decisions from ARN or the equivalent dispute resolution body.

Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.